my aged care referral

meeting to discuss the My Aged Care referral pathways. My Aged Care Referral. Referrals to the My Aged Care portal can be done electronically from within GP clinical software. h�bbd``b`�$��. The services where this is likely to happen are: These services would be of a time-limited duration (two weeks) with a longer-term commitment only occurring after assessment. All referrals for clients aged 65+ (aged 50+ ATSI clients) seeking individual appointments for the following services need to be directed to the My Aged Care Portal. Assignment of a Home Care Package and ‘Referral Code’ My Aged Care will send another letter that states “You’ve been assigned a home care package” on page 2 … There are two ways you can contact My Aged Care, depending on your preference, by phone or online. This includes the introduction of My Aged Care which is an initiative that supports older people and their families in accessing aged care information and services. Your Referral Code is a 1- number followed by eight or so other numbers. Phone. To receive any Aged Care funding, you must first register and be assessed through My Aged Care. This is a unique code that allows you to take up your package through a service provider of your choice. Accessible for all After navigating to the HealthLink referred services tab, select ‘My Aged Care Referral’ to launch the e-Referral form. For more information on subsidised equipment, please speak with the assessor and My Aged Care. My Aged Care is a Commonwealth Government program which creates a service record for older Australians. The cost of equipment will depend on the item prescribed. Referral Processes for Aged Care. Your patient should hear from My Aged Care or an assessment organisation within three weeks. If all relevant information is included in the referral, it will be sent directly to an assessment organisation without the need for the My Aged Care contact centre to contact your patient. My Aged Care. Contact. If a fax referral is not made using the My Aged Care fax template, the My Aged Care contact centre will contact you to get additional information and talk about the support your patient needs. For more on the difference between HCP and CHSP click here. General Enquiries; Office Locations; Feedback and Complaints; Media Centre Enquiries Providing your contact details is important as My Aged Care may contact you if additional information is needed about your patient. Complaints Health professionals can also refer patients to My Aged Care. My Aged Care Community Health Professional and GP Fax Referral Form Important: Complete all relevant sections. Referrer Details*(*denotes a section that must be completed) Name of Referrer: Click in shaded areas only Referrer Ph: You can call the My Aged Care contact centre 1800 200 422. HOME MODIFICATION: My Aged Care (MAC) may assist in over 65s … Narrator: My Aged Care is your starting point to access government-funded aged care services. If you have any referral questions simply contact any of the NWRH offices listed on our Contact Us page. 22 0 obj <> endobj When you contact My Aged Care, you can let them know that you wish to use services at Your Community Health. You can ask the client to call My Aged Care. A referral sent by either My Aged Care contact centre staff or assessors requesting services for a client. If you are from a hospital, please use the, If you are a GP or a health professional based in the community, please use the. More contact options My Aged Care e-Referral Form. the confirmation number – if you made the referral online. The system can be a little complicated, but it continues to move in the right direction! Make sure your patient is aware that they may be contacted by My Aged Care or an assessor. If you don't currently use MedicalDirector, Best Practice or Genie as your practice management system, you can use the online Make a referral form on this website to make a referral to My Aged Care. Fax only one patient/client referral at a time and please only send one referral per client/patient. If you want us to step you through the process, give Vision Australia a call on 1300 84 74 66. It is used by over 1,000 practices around Australia. For information on COVID-19, the Royal Commission into Aged Care Quality and Safety, scheduled website maintenance and other important news, see News and updates. A referral sent by either My Aged Care contact centre staff or assessors requesting services for a client. GPs can still use existing referral options to my Aged Care which include calling the contact centre on 1800 200 422 or faxing their patient’s details (name, contact details, reason for the patient being referred to My Aged Care, record of patient’s consent for the referral) to 1800 728 174. Review. Role Types; Meet our team; See Current Opportunities; Contact Us. Referral … GP letters, specialist advice. Referral for Home Care Package, residential respite, residential care, TCP My Aged Care – for a Comprehensive Assessment by an Aged Care Assessment Service (ACAS) for people with more complex needs, seeking services such as a Through the My Aged Care initiative the Australian Government contributes to the cost of a range of aged care services in Australia. This form is one of many pathways into My Aged Care, and is especially useful for patients who need to provide their medical information to the assessor. What is My Aged Care? The My Aged Care e-referral process allowing GPs to refer patients to My Aged Care directly from their clinical software has been updated. The form has been improved in […] The centre is available from Monday to Friday between 8 am to 8 pm, and also on Saturdays from 10 am to 2 pm. My Aged Care Hospital Referral Form - Fax. You will see a copy of the completed form containing an acknowledgement of receipt. Once you submit the form it will be safely and securely sent electronically to My Aged Care. The My Aged Care e-referral process allowing GPs to refer patients to My Aged Care directly from their clinical software has been updated. Quick start guides are available to help you use the digital form: If you are able to provide the contact centre with all relevant information, a referral will be sent directly to an assessment organisation without the need for the My Aged Care contact centre to call your patient. your details and the patient’s details – if you made the referral by fax. Please provide your information. 52 0 obj <>stream This includes the introduction of My Aged Care which is an initiative that supports older people and their families in accessing aged care information and services. If you believe your patient is already receiving aged care services, you can call My Aged Care on 1800 200 422 to find out more information before you decide to make a referral. Role Types; Meet our team; See Current Opportunities; Contact Us. You need to allow around 30 minutes for the first call where you will be required to register at My Aged Care and arrange an in-home Assessment. If all relevant information is included in the referral, it will be sent directly to an assessment organisation without the need for the My Aged Care contact centre to call your patient. helpdesk@healthlink.net 1800 125 036. A review can be requested by the client, service provider, or scheduled by an assessor. The online referral form is accessible through the patient’s electronic medical record. If you believe your patient is already receiving aged care services, you can call My Aged Care on 1800 200 422 to find out more information before you decide to make a referral. There are three methods of referral that have been successfully used over the past month to refer clients to My Aged Care. My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services. Residents can refer themselves or a referral can be made by a relative or friend, doctor or other service provider, with the person's consent. Referrals to aged care services in Australia are handled though a web form held on the My Aged Care website. %%EOF Personal information and documents are retained securely within the My Aged Care system. helpdesk@healthlink.net 1800 125 036 . Looking for us on the myagedcare.gov.au website?. My Aged Care aims to make it easier for older people, their families, and carers to find information on ageing and aged care in Australia. endstream endobj 23 0 obj <> endobj 24 0 obj <> endobj 25 0 obj <>stream h޴UY��0�+�� You will need your patient's consent before providing information on their behalf. The contact centre is not available on Sundays or on national public holidays. Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. Use this form for referring to My Aged Care for access to Commonwealth Home Support Services, Home Care Packages, Fax completed form to My Aged Care: 1800 728 174 Note. Provision of service will be dependent on service availability in the area and the client’s specific needs. There is a 6 - 12 months wait to receive your Package. When you call to follow up a referral the contact centre can give you the following information: A health professional colleague is also able to call My Aged Care for this information. You will need your patient’s consent, or that of their legal representative, to obtain this information. You can follow up on your referrals by calling the My Aged Care contact centre. The revamp is in response to complaints that the My Aged Care gateway – the sole avenue for GP aged-care referrals – gave doctors no way of knowing what had happened to their patients after the referral. The electronic referral form has been designed to make it easier for you to send referrals for . Referrals can be sent electronically, or a client can be issued a referral code. My Aged Care is the entry point for older Australians to access aged care. We are pleased to report that this meeting helped to clarify many of the issues that have been raised by the sector, which are detailed in the VHA issues paper provided to the Minister and departmental staff. This can be done at time of RAS/ACAT assessment or by contacting My Age Care to advise of a new need. These circumstances are where there is an urgent need for a service based on the patient’s circumstances which, if not met immediately, may place the patient at risk. Your details. The implementation of My Aged Care presents a change to the way in which people have traditionally accessed some aged care services. New referral pathways for care under My Aged Care - from 1 July 2015. My Aged Care became fully operational and now conducts registration and screening of referrals for assessments by Regional Assessment Services (RAS) for referral to entry-level Home Support Services (CHSP) or comprehensive assessments by Aged Care and Assessment Teams (ACATs) for referral to residential aged care, Home Care Packages and Transitional Aged Care. Existing clients. Based on your needs you are assigned a Home Care Package Level 1, 2, 3 or 4. … If the referral information is complete, it will be sent directly to an assessment organisation without the My Aged Care contact centre needing to call the patient. This means that you will receive interim funding while you are waiting to be assigned your Home Care Package. Visit the My Aged Care website for information on how to access the new e-Referral form, including Quick Start Guides. My Aged Care service provider portal. You may receive a code to access Nursing Homes or to access a Home Care Package. Referral to aged care services should NOT take the place of post-acute services. This referral does not guarantee access to services. please fax only one client referral at a time. The centre is available from Monday to Friday between 8 am to 8 pm, and also on Saturdays from 10 am to 2 pm. Use the e-Referral option from within your patient’s electronic medical record – this is the quickest and easiest way for GPs to make a referral (available in Best Practice, MedicalDirector, and Genie practice management systems). Aged Care Services. My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services. If you believe your patient may need aged care services, you can make a referral. 2. There are two ways you can contact My Aged Care, depending on your preference, by phone or online. My Aged Care: Referral pathways for CHSP allied health and nursing services in Victoria 30 August 2016 4 reassessment. If a completed referral is received by My Aged Care, the information can be sent directly to an assessor who will then call your patient to discuss and organise an assessment. Through the My Aged Care initiative the Australian Government contributes to the cost of a range of aged care services in Australia. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm. In this circumstance, the service provider will need to refer the client to My Aged Care to assure the conduct of a holistic assessment and ongoing access to services. Contact HealthLink through their customer service email helpdesk@healthlink.net or by calling 1800 125 036 for user and technical support or to find out how you can enable access. The e-referral form can be accessed from Best Practice, MedicalDirector and Genie practice management systems. The referral codes from My Aged Care allow you to access different services. Read more about aged care programs including eligibility, available services and costs. A referral sent by either My Aged Care contact centre staff or assessors requesting a service for a client. Referrals; Aged Care Support Referral; Disability Support Referral; Careers. Acceptance of the referral for urgent care will be based on the provider’s capacity to take on new clients and the relative needs of clients awaiting services. Online. This form is one of many pathways into My Aged Care, and is especially useful for patients who need to provide their medical information to the assessor.Read more. The contact centre will conduct client registration and screening using the National Screening and Assessment Form. Transition of NSW ACATs to using full functionality of My Aged Care REFERRAL PATHWAY FOR CONDUCT OF ACAT ASSESSMENTS ON ELIGIBLE HOSPITAL INPATIENTS Referral Pathway for ACAT assessment of an inpatient in a hospital setting – D. Wainohu, revised 14/12/2015 A N T S Hospital … My Aged Care. Aged Care Services at Peninsula Health. My Aged Care e-Referral for GPs Aug 19, 2020. Factsheet: Guidance on direct to service referrals for CHSP providers - for additional information on urgent referrals. It also offers online services to help users find information about aged care service providers and assessors, plus online fee estimators to check the pricing of home care packages and residential care. It’s never too early to talk about aged care. Tess accessed services to assist her to live at home. Provision of service will be dependent on service availability in the area and the client’s specific needs. Assignment of a Home Care Package and ‘Referral Code’ My Aged Care will send another letter that states “You’ve been assigned a home care package” on page 2 of this letter is a referral code. My Aged Care: referral pathways for health professionals in Victoria 30 August 2016 Commonwealth Home Support Programme (CHSP) referral pathways for health professionals in Victoria Introduction My Aged Care was implemented in Victoria on 1 August 2016. https://www.myagedcare.gov.au If you believe your patient is receiving aged care services and you would like to find out more information before making a referral to My Aged Care, you can call the contact centre. Factsheet: Understanding the role of a Health Professional in My Aged Care - information on your role in a patient's aged care journey and in supporting client discussions. If you are already registered with My Aged Care and are looking for us on their website, simply use … if the referral you made has been closed including the reason for closure. It is for Australian residents who are Home Care Packages and My Aged Care; Paying with your own money; Government subsidised programs; Blog; Referrals. You may receive a referral code for cleaning, a code for transport and a code for personal care services. My Aged Care is the main entry point to the aged care system in Australia for new clients. @a:c.�]�^��Ƴ��xB�s10�����y���� �� It is for Australian residents who are over the age of 65; OR Tasmanian Community Care Referral Service can assist with access to a range of Home and Community Care Services including: Domestic assistance, Nursing and personal care, Centre-based day care, meals and other food services, Respite care and transport, Advocacy, Social Support and counselling, Home maintenance and modification. They will need to be from your organisation and provide the same information about the client and the referral including your name as the original referrer. Download My Aged Care Quick Reference Guide – Manage Referrals for Service: Quick Reference Guide – Manage referrals for service through the My Aged Care provider portal as Word - 2 MB, 18 pages We aim to provide documents in an accessible format. Keep the confirmation number you receive after submitting the form – you can use this to follow up on the referral. My Aged Care. 1800 200 422. Referrals for aged care assessments are to be faxed to My Aged Care using the website referral form. Where available, relevant patient information will be pre-populated into the e-Referral form. These can be made by your existing health professional or through a referral process by a non-health professional, such as a local council where you are receiving support services, a family member, carer or a self-referral. After you've registered with My Aged Care, Guidance on direct to service referrals for CHSP providers, Understanding the role of a Health Professional in My Aged Care. … Instead the occupational therapist can directly liaise with the RAS to activate a support plan review to match and refer for home modifications. You will need your patient’s consent, or that of their legal representative, to obtain this information. 39 0 obj <>/Filter/FlateDecode/ID[<8B0DA904253AFC83DFF18EC68650B81A>]/Index[22 31]/Info 21 0 R/Length 86/Prev 52973/Root 23 0 R/Size 53/Type/XRef/W[1 2 1]>>stream a carer), to act on their behalf. From 1 July 2015: 1. Contact. My aged care is a government website providing the main access point to the aged care system in Australia. This is then used to support the patient’s assessment. Approved aged care service providers must use this portal to manage information about their services, manage referrals, update client records, generate reports and ask an assessor to review a client’s support plan. Referrals can be sent electronically, or a client can be issued a referral code. _q U�A�J,�"�E���mM7(M��H�ό���(���xό�y&��! If you have questions, you can call from Monday to Friday 8am to 8pm and Saturday 10am to 2pm. My Aged Care Community Health Professional and GP Referral Form – Fax. Please provide this referral code to your Service Provider. An evaluation of a client’s support plan undertaken by the RAS. The Commonwealth HACC Program has transitioned to the CHSP.Between 1 July - 31 December 2015 ACA… The contact centre will ask for your details and that of your patient before passing on the same information as for health professionals following up on a referral (see above). Fax the completed form to the My Aged Care contact centre on. For patients who need health-related support, such as after a hospital stay or due to a sudden change in their health status, more appropriate health specific services may be available through post-acute care, state or privately funded rehabilitation. How to contact My Aged Care. The service provider will, if able, provide urgent care for the patient and subsequently refer the patient to My Aged Care for an assessment of ongoing service needs. Or on National public holidays provided under the health professional and GP fax referral form accessible! Contact you if additional information on their behalf you will See a copy of the NWRH listed! An Aged Care services in Australia the correct information is provided the occupational therapist can directly liaise with the.... Blog ; referrals tess accessed services to assist her to live at Home listen Print Share Twitter Facebook. From within GP clinical software has been closed including the reason for closure select. 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