Using a small plane or knife plane, carefully shave off the ledge of the groove. Got all my money back. Although it still remains to be seen if he fixes the windows. I estimate they lost $1,250 on the job. Why is that? For 8 months I worked as a Lowe’s Installed Sales Installers. You are always better going with an outside contractor. Your timeline for delivering a product in a timely manner to a customer and NOT damaged is Rated a big fat ZERO! It is now August 14th and I still have not heard from the contractor. Door was never ordered until late Feb early march. Review #1318448 is a subjective opinion of poster. Called yesterday, the install ticket had just been put through because they didn't have any. When you call them, you stay on hold hen they disconnect the call. I called again. Deliveries are frequently late and incomplete. I hate Lowes - no wonder their earnings are not as high as Home Depot. It’s SICK the way they take your money and make tou pay anyway! Lowes subcontractors are substandard and the, service we received was non existant. If you want a smooth process don’t use Lowe’s. Ordered a storm door with retractable screen and needed installation. When I asked why she explained the refunded the entire labor amount to the customer since we hit her cable and electrical line. The door actually arrived in the Big Rapids store over a MONTH ago and there it sits today, uninstalled. out of 5 ☆ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ★ 5 star 18176 4 star 4554 3 star 1303 2 star 1025 1 star 1323 . There are competitors who do an incredibly better job than Lowes even though their prices might be $50 more. The store is at the mercy of the complaint line. Thursday close to 5 pm I finally got a voice mail. said contractor was injured.would get me another contractor to do the job four weeks later still no door installed. So if you live in the knoxville TN area buyer beware Jr Diaz Roofing if he is the one that installs roofs for Lowes here. Get full support in-store, by phone, or in-person at home with skilled professionals. Pissed Consumer © 2021 All Discover door styles, finishes, organization solutions, and more all in Diamond’s Product Gallery. Will never have a door installed by Lowe's ever again. Thank You for Your Reply! Oh and forgot to say when we tried to get the door refunds!! We finished the fence and billed the store. 4. I got the flooring estimate after a Lowes contractor paid a visit. If the contractor is not licensed and is required to be, contact the Bureau of Professional Licensing or your local authorities, because failure to obtain a license may constitute a violation of criminal law. An anonymous reader who once worked installing as an installer for Lowe's shared some very helpful advice with us: you probably shouldn't go to … BRING YOUR SELECTIONS TO LIFE. Review #1232324 is a subjective opinion of poster. Review #1236634 is a subjective opinion of poster. Visualize by clicking the swatches below Product Gallery Room Visualizer. The Larson or Pella (made by Larson) are a better door than the Emco or Andersen doors you get at Depot. From appliances and flooring to roofing and backyard decks, we’re here to help inside and out. anything. Complaint filing instructions and complaint form are available online. Have one guy that does all their installation, very expensive and seems like it's taking forever my door is in and still not installed it's going to be snowing before my door gets hung. I went down that next, he was off, they had 7, I paid and the new new salesman put the install ticket ticket through right then..or so he said! We are very disappointed and won’t be buying any big items there again. Custom interior door: Installer measured 10/2/17 Quote received 10/5/17 Ordered door 10/10/17 Complaint: Lowes called That door was in which was expected11/6/18. Review #1474847 is a subjective opinion of poster. I called the installed sales office and asked where the felt paper was, the department manager asked if I could start the roof today and finish tomorrow once they could get the felt paper delivered. They tell you to call CPO their central purchases supm-of-the-other. So today I called and asked for the manager of the store. Review #1329561 is a subjective opinion of poster. 29 Lowe's reviews. NO they cannot tell us when the door will be installed. I explained that a marking means there is a line within 4 inches the lines we hit were 7 inches from the marking so we aren’t liable. For the simplest door instalation project, it may take you two months or longer to compete. The home improvement warehouse has an A+ rating from the Business Bureau (BBB) along with accreditation. Lowe's installer declined to do the door unless it could be ordered to exact frame size. That has been four years ago and just in June I purchased a roof for my house and went through Lowe's again and requested Diaz Roofing for my sub contractor and was happy they were still with Lowe's. I have to say Lowe's has changed a few things that I was very unhappy about with, like the Central office you have to deal with that NEVER answer their phones or call you back and the delivery company they use now is AWFUL and does not come when they say but my roof looks amazing and couldn't be happier. or scheduled appointment going to call at the end of this week and cancel and go with someone that will give me a definite install date. It is now 4/20/2018, 3 months and 4 days later. Went to Lowes in Richmond on West Broad 2 months ago and took 3 weeks to get them to measure. Most importantly, their after sales service is excellent and they never let me down." The customer service desk basically rolled there eyes as they can’t be bothered with this problem and then after we waited about 10 minutes at the desk someone came and did the refund transaction so fast, without explaining that we had to go home and review that it was corrected right and ALL the paid up front (merchandise, labor, installer estimate, other accessories needed for installation was refunded. Reimbursed for the door, the installation fee, the measurement fee, the damage to my property. Read reviews 1 - 30 for Exterior and Interior Door Installation offered by … NEVER EVER PURCHASE A DOOR TO BE INSTALLED BY LOWES! Open your home to change by calling 1-800-GO-LOWES. They are obviously having a hard time finding someone to install your door. Whether it’s an entry door, interior door, patio door or storm door, Lowe's has you covered. until the installer came. GO TO HOME DEPOT, GRAB SOMEONE OFF THE STREETS, DO IT YOURSELF IF YOU CAN. Review #1387517 is a subjective opinion of poster. Installer went to pick up door and door dept told him they could NOT find it. The problem with having a store like Lowes install a product for you is that they do not employ installers. Just buy the door and either install it yourself (not a very difficult thing to do) or hire your own contractor to install it. Rochester, NY - Door Contractor We have called numerous times,we have driven into the store numerous times(35 minutes), we have begged over and over and over and here we are still WAITING. We rebuilt both gates twice and 75 feet of fencing. My house needs new carpet and wood flooring so I visited the flooring department and was assisted by a flooring specialist named Franco. It is now July 2018 and I STILL do NOT have a storm door. Fourth time the appliance dept offered me an upgraded dishwasher for the horrible customer service. Stupid me did it anyway! We are processing your message. I started this process in July 2017. When that finally came in and installer came out late march it didn't fit. Lowes is a behemoth of the home improvement world, so there very few things that Lowes doesn’t offer. We went to competitor. They lied about measurement date and then I went to make the purchase since I previously told the store that already had the measurements. The associates greeted me and asked if they could help me. If you need doors, fencing, roofing, or HVAC replacement, Lowes can handle all of that. The subcontract with others to install the products they sell. Came of to do the measurements for the cabinets. At least the manager of the door department was professional enough to take the call. This makes 3 months and 10 days just to get an exterior door installed. Get a Free Quote Get a Free Quote . I do not recommend it. 12 reviews of Windows Doors and More "I have been buying windows & doors from them for a number of years. Don't waste your time or your money. Gentleman came and measured, then got a call from salesman 2 days later that he was off for 2 days but could come in then to pay as they had none in stock but would have them when he came back to work. The lost about $1,500 on the job. The third time reordered it came in damaged again! We just ordered a door on Monday and are waiting for the guy to come and do measurements and it been 3 day's and we have not heard anything I tried to call but, no body seems to know what's going on...How long are people suppose to wait after they pay the fee for measurement storm door instillation. They are learning as they go and hey your roof is really not something that most of us can climb up on and check out their work. 2. Jr Diaz who is the owner of the siding company that installed this mess is finally coming out and trying to correct the issue. And get this....he doesn't speak to customers. https://lowes.pissedconsumer.com/lowes-installation-4199/RT-C.html I contacted lowes and Amarr and all I got was the run around but no resolution from the manufacturer Amarr to replace the defective garage door . So today nobody from Lowes can even give us a date ANYTIME in the future when the door which was paid for MONTHS ago will be installed. Months later.....No one can even tell me when the door I purchased will be installed! Editor's Note: This article originally appeared on Consumerist. 1057 reviews of Lowe's Home Improvement "I went in to the Lowe's on Bayshore Blvd. The purchase made was on 3/3/2015 and one of the garage doors has a defect in it which I recently noticed . Going to a store and letting them pick a contractor and add a markup to their labor without letting you know who will be working on your home is a big risk. Interior Door Installation in Lowes on YP.com. Compare products, read reviews & get the best deals! Picked another one and it came in damaged. If I have to take your trim off of get your front door installed we won’t paint the new piece. You purchased your project the wrong way. 5. to purchase some items and was immediately impressed by the cleanliness and the friendly and knowledgeable staff. Their employees don’t understand construction. Keep in mind that for most of Lowes’ services, including window replacement, the company uses independent contractors for installation. This is the most ridiculous service I have ever experienced. I have called the 800 number a few times and all I hear is we will contact the installer to fix it but to this day nothing has happened and Lowes does not seem to care about following up with me. Looks like you're in: 30339 . Paid for measurement said two days. To my understanding, this is a standard size door. If they are so picky that they will only work with an exact fit, most manufacturers will custom make a door....just be prepared for a big jump in price. I called Tuesday afternoon. His quote was over 4000$ to install vinyl flooring in 120 sq ft space. The employee arrives, replaces the door, re-uses the old trim and casing. Since they don’t make room for errors in the delivery schedule it took a day and a half to switch materials. I needed 115 sheets of OSB on a roof job they store told me and the customer it would be 2 days for delivery. They refunded the customer $250 for the trouble. I purchased my roof from Lowe's on 1 of my rental homes and Jr Diaz was the contractor and him and his crew do an amazing job. (These are the little holes that allow water to get out of the window frames. The product itself is poorly designed and cheap. Then tried to make me store all of the windows and doors ( I refused delivery 5 times!) After their contractor finished, I realized that he had caulked closed and covered with aluminum trim all of the weep holes in the windows. They never call even to schedule the installation date. That is just mind blowing! Work was thorough, high-quality, and completed in a timely fashion. Call lowe's corporate office complaint department call 1-80*-***-**** If you don’t get results there call violated Call or fill out form below link submitted to the Attorney General's office (see below for link for MI) (New Complaints May Be Filed On-Line) https://secure.ag.state.mi.us/complaints/consumer File a written complaint with the Michigan Department of Licensing & Regulatory Affairs, Bureau of professional Licensing (for complaints against licensed contractors only). 1. Review #1398892 is a subjective opinion of poster. Said it was lost! Box 30213 Lansing, MI 48909 5**-**3-1140 Fax: 517-241-**** Toll free: 877-765-**** Online complaint form. Even if your frame was 72x80 a standard door would fit in the opening as it is 1/2" smaller and would take minimal shimming and a change to wider trim. I am just completely disgusted with the approach and lack of service. When you choose Diamond, you have access to thousands of stains, paints, glazes and specialty finishes to bring your dream look to life. The threat of driving to Menards and having them install the door is meaningless as Menards does not install anything. Horrible!!!!! Both the manufacturing plants and installers have limits on what they can do. Thinki g about cancelling. No call. All in all it sounds like they did you a favor as I doubt you project would have gone well if you had their contractor do the job. If this happened to you personally how would you feel about shopping here again. 78% of customers recommend Exterior and Interior Door Installation through The Home Depot. Received call that one was on backorder until 8/18! I ordered and paid for the installation of two storm doors and the French door kit on July 20th, with installation to take place on July 30th. Now I have NO DOOR and they cannot even give me an idea of when it will be installed. 72x80 would be a standard rough opening with a 71-1/2 x 79-1/2 frame size. As I stated in my last couple of complaints, back in 1/16/2018 we order Siding, gutters and an exterior door. We have told our our friends and neighbors DO NOT order anything custom from Lowes especially “custom”! Installers aren’t allowed to paint, touch up, color, etc. I wish I would have kept right on driving to Menards and had them install the door. Price match guarantee + FREE shipping on eligible orders. Probably a reduction 4 the over all horrible job done, Original review posted by user Apr 19, 2018, So far our experience with Lowells has been very disappointing we were ordering a door and it had to be measured and the guy that was supposed to come out and measure a door hasn’t shown up yet and it’s been three days since we worded it very poor service on the part of Lowe’s. Those big signs that say they install. Lowe's Kitchen Cabinet Reviews. Review #1390798 is a subjective opinion of poster. This involes Loews in Seneca, South Carolina, Bi Lo Place Plaza address. Great manager you have there in Big Rapids Michigan! The installer did such a poor job with the door that I have air leaking through. The WORST!! The installers are subcontractors and TERRIBLE. I am now informed that they can not come out here until Thursday the 26th. We eventually got the materials that day but it caused the project to run long. Sort by: × January 8, 2021 ☆ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ★ Perfect install. I just spent $7,000 for new windows and doors from Lowes. I was told by Lowes that the door would be in 4/16/2018. I had Lowe's install Pella windows in my home in Pittsburgh, PA late last year. We have a back door that needs replacing. I’ve called 16 times over the past 3 days. And get this!!!!! I declined the offer. It has been a month now and I still have not heard from Charlene who was supposed to be running the project of the kitchen installation. Projects routinely ran over because the stores overbooked deliveries and only made partial deliveries. INSTALLING UNDER A DOOR JAMB: 1. When I purchased the doors I made it clear I had company coming (they arrive in a day and a half, this Wed!) However the measurements by installer were inaccurate and storm door could not be reinstalled. ..and would call me back in 30 minutes. The siding is a mess with 4 windows screwed up, with a few other issues. Said it would be in 1/2018. Choose Lowe's for all your door installation needs. (Figure 6) 3. Consumers may contact the Attorney General's Consumer Protection Division at: Consumer Protection Division P.O. What can we help you with? Okay, so you ordered the door from Lowe’s or Home Depot and paid the extra fee for someone to come and measure the door. to get them out there had to call back 5 days later and finally got some one out took two days for them to confirm measurement paid for installation and door that was in stock that day said contractor would call to confirm installation date in two days after receiving paperwork , had to call back again five days later. Review #1237325 is a subjective opinion of poster. On one occasion we started a fence project and hit a unmarked utility line, the electric and cable company came out told the customer the line was improperly marked and repaired it (free of charge). NO it will not be installed as they had assured us months ago. The best way is to find a contractor who you can trust and let them order the products from a dealer they trust. Lowes called it was in. If you want to get a big refund, use Lowe’s. The only good thing about this scenario I that we did get upgrade and the installer John Collins was awesome! This morning I called. A free inside look at company reviews and salaries posted anonymously by employees. They failed at it miserably because they did not order enough materials causing an additional 3 week delay in the install. This is after the shingles are torn off and the roof is sitting exposed with gaping holes in it. The door had not been re-ordered. When a customer calls the complaint line the store is obligated to make the customer happy which always involved a refund. Two weeks later after not hearing from them I called Lowes. Worse case scenerio, a frame-out size correction (involving competent carpentry). Wait, did you want to replace the old water stained casing, too? Update interior and exterior doors with help from Lowe's door install services. Still, nothing so I call again on August 9th, this time I was told the doors arrived on August 2nd. 1.5. www.l owes.com. Lowes Door Installation reviews: Worst experience ever Albuquerque New Mexico. According to a Millwork Lowes employee, there is no mfg. I can install new trim and gutter board but cannot paint it. Lowe's Companies Reviews 2,493 • Bad . I think we might be safe buying paint brushes, garden hoses, etc. In addition they refused to take back the old doors ( I had paid for removal as well) Finally the store manager took it since I threatened to take legal action. Do you have something to say about Lowes? The Arcadia style is a popular line of in-stock cabinets which has many reviews… Their employees don’t know anything about the products they sell. I arrived to install a roof and found pallets of shingles, vents, ice and water shield etc. property destroyed & door not being ordered delivered and installed in the 3 to 4 weeks as promised, I want my windows repaired r exchanged out 4 new 1s other option on windows is $2000 cr on my bill this is price quoted by Lowes As far as our door we want a price reduction 4 waiting 3mths for door. Company who has our size door, therefore they will not be able to install a door on our home. They refunded the customer $350. I ended up billing Lowe’s $1,250 for extra labor and they refunded the customer $1,000 since the project took 8 extra weeks (special order materials). ReliaBilt Doors reviews (www.reliabiltdoors.org): I purchased Reliabilt Bifold Closet Doors at Lowes. You are at the mercy of their overbooked delivery schedule. I installed everything; decks, fencing, roofs, gutters, siding, windows and doors. His people are not trained except on the job training. I did not listen to my gut which said DO NOT order ANYTHING from Lowes again. You are always better off contacting a contractor on your own and making arrangements with them to do work on your home. One was fuckrd up and one never showed. The problem is people who procrastinate and wait till fall to order doors and windows they want installed before winter. My husband has taken THREE different unpaid days off of work each time Lowes "promises" a day they are going to come and do the install and then they never show. During initial measurement we told the installer that the fairly new storm door was to remain so we paid Lowes for reinstallation of the storm door. I ordered the doors subsequently and installer finally arrived to install in late November AFTER several reminders. This is the Chantilly Door Instalation. Their sales staffs Bill and Tom are very knowledgeable about their products and always gave me the best advice to select the great products for my projects and their price is very competitive. Home Depot doesn't sell the same doors and Lowes. Claims now that he will be out here Saturday 4/28/2018 and get them fixed. This is ridiculous, Original review posted by user Nov 12, 2018. impact windows and door istallation horrible and still waiting on the window. Recent Review: The product and installation were excellent. Its going into 3rd momth and door stlll has not arrived. When installer went to get door, it was DAMAGED! If the contractor you hired is not required to be licensed, file a written complaint with Attorney General's Consumer Protection Division, and/or the Better Business Bureau. They asked to reorder a 3rd time and we said absolutely not. These companies are scams.....and sometimes they hire felons. Which it was when I called that morning. DO NOT BUY ANYTHING FROM LOWES IF YOU ARE NEEDING IT INSTALLED BY THEM!!!!!!!!!!!!!!!!!!! My name is Jay and I own a gutter installation business, I read the full article and my conclusion, I feel that the consumer paid way too much for his gutter installation .97 linear foot of gutter should only be about $6 a linear foot which would make your job about $600 the problem with dealing with Lowe’s and Home Depot is they tack 30 to 40% on top of the total number from the subcontractor. Review #1298554 is a subjective opinion of poster. Still haven't heard and still have no idea when door is being installed. NEVER to contract LOWES for door installation. You guys need to get your act together as I’ve talked to many many people and they have had similar incidents with Lowes. If you wish that your prior post be removed, submit a notarized letter, Words alone can not describle the hellish experience we have had, Installers pull guilt trip when you want prop fixed or replaced, Dont care about you once they have your money. The CSR proceeded to "call" the contractor directly and I was told the contractor would be calling me to schedule installation. Should have driven the 35 miles to Home Depot! ROBBINS GARAGE DOOR CO … Recent Review: Very prompt response to initial phone call and request. If you want products installed quicker, look for the slower seasons of the year rather that ordering when demand is the highest. Visit this website www.l ... LOWES LANCASTER, CA I had Lowe's install kitchen cabinets and counters. Of course, no call, nothing, so I call on August 4th and was told that the doors arrived late (August 3rd), and that I should hear from the contractor to schedule installation within 48 hours at the beginning of the next week, since this was a Saturday. What happened? 84%. We installed a great looking fence but the customer complained knowing he could get a refund (he had used Lowe’s on 4 previous projects and had received a total of $3,500 in refunds to date). Now I am trying to get our exterior door installed. Can you imagine what they would have done if I had put a stop payment on my charge ? Was this Mr. Diaz's contact a Michelle Morales? Installers Cody G. and Justin R. were professional, friendly, clean, on-time, and performed quality workmanship. 4.4 . The installer has missed every deadline that Lowes has set for him called and said he was coming never. So this is my third complaint about Lowes. That way you know exactly who will be working on your home and who to contact if you are having problems. Been almost a month since I ordered my door. He told us yesterday he is no longer putting siding on homes that he was going to strictly going to be doing roofing. NEXT UP, The counter measure. Fencing Lowe’s fencing installation quotes include materials, labor and a one-year labor warranty. Installation nightmare. I arrived at a house to install a deck the store had delivered half the materials which in theory is fine on a week long project, except they delivered the deck boards not the posts and framing materials. Went to the Lowes store to sign up for installation of two entry doors. Besides assessing the carpet measurement into this space size, you also need to … That is why if you get a huge room, afterward it will be a lot better that you obtain the installing floating vinyl planks, even though it will usually cost significantly more expensive. I was informed they would let the installer know and he would call me withing 24 hours if not that very day. Garage Door Installation Reviews . I called again. They forgot to schedule the installer for six weeks until I called the manager. Door Install. I can cut siding but cannot paint or seal the joints. 3. They did the actually measurements three weeks after and a month has passed. It is so unprofessional when they ask you to hold as if they are serious about checking on the problem and then conveniently disconnect. And now...get this...they want to send a new service installer, and CANNOT tells us when he would arrive, "sometime in the FUTURE" and here's the kicker, the door we already ordered, the one that is sitting at Lowes may not be acceptable to this new installer. Installation under moldings (such as door jambs) may require that the top lip of the groove on the end be reduced in size. We respect your privacy. Review: I have bought 2 garage doors from lowes and they were manufactured and installed by amarr under contract with pella corporation . 10 Reviews. I will NEVER DO INSTALLS WITH THEM AGAIN AND IM TELLING ALL MY FRIENDS TOO, I can't agree more. Review #1277129 is a subjective opinion of poster. Sounds like an error in measurement to me. Asked to speak to a manager...he was in a "meeting " on a Saturday. 6. The installation instructions are incomplete and unhelpful. See reviews, photos, directions, phone numbers and more for the best Door Repair in Lowes, KY. NO CALL AGAIN. Review #1226316 is a subjective opinion of poster. Lowes Shopping Carts ARE DANGEROUS. Lowes and Depot are generally incompetents. When you call lLowes AFTER you paid for the job, they’re NOT INTERESTED. Rights Reserved, You Are About to Contact PissedConsumer.com. Moral of the story. All email addresses you provide will be used just for sending this story. Thursday still no call. A. That’s not included in the price either. She responded “oh, what can you do to help us?” I told to take it up with the utility company and that my full invoice needed paid since I wasn’t at fault and didn’t refund the money. More Lowes reviews. No! Review #1378826 is a subjective opinion of poster. I’d like to share my experience as a warning against using Lowe’s or as a suggestion to use Lowe’s: your choice. An anonymous reader who once worked installing as an installer for Lowe’s shared some very helpful advice with us: you probably shouldn’t go to a big-box store for your deck-building and window-installing needs. A week later I called to check on my payment, The Installed Sales Manager told me there wasn’t any labor money left to pay the invoice. Lowes Carpet Installation Reviews. Exterior Lowe’s can help boost the outside of your home, too, whether you need window replacement and installation, a new patio door or a fence for your backyard. Oh and BTW Jr Diaz, the owner of the company that installed our siding. It is a French door (right door, center joint, with inward swing). the felt paper goes under the shingles. So I won't have my new door, which I PAID FOR MONTHS AGO, but to all of you out there....Don't bother with Lowes. A. Reordered door. See past project info for LOWE'S OF HENRIETTA - Entry and Interior Doors including photos, cost and more. U ordered s dishwasher in 2/10/18. Excellent follow-through. 5.6 months for two doors with Lowes. However, it only has one star from over 500 customer reviews. 2. WELL THEY DON'T. We ordered and PAID IN FULL (Big rapids, MI store) for a door to be installed MONTHS ago. Review #1356911 is a subjective opinion of poster. Of customers recommend Garage Door Installation . Let him count the ways. I have paid Lowes over 4000 dollars for the two doors and it is still not done. Installer came and measured the doors - measurement was not passed on promptly. Last week, for the millionth time(we are at the point of begging now), we were told someone would call us from the Lowes installation department. There are more horror stories about Lowes and Depot than happy endings. Things that you can look at with your own eyeballs. Big mistake. The exterior frame of the door measures 72 h x 80 w. Loews did not offer to do a second measurement though a mistake in measurement could be the case. Be doing roofing siding but can not tell us when the door timeline delivering... Pittsburgh, PA late last year may contact the Attorney General 's Protection. In damaged again LANCASTER, CA I had Lowe 's on Bayshore Blvd seen. The garage doors from Lowes and Depot than happy endings later after not hearing from them for door! 1277129 is a subjective opinion of poster windows they want installed before winter `` I have ever experienced: purchased. Better off contacting a contractor who you can trust and let them order the products sell! 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Independent contractors for installation of two entry doors Big items there again stop payment on my charge the, we. Saturday 4/28/2018 and get them to do the door, therefore they will not be installed months ago help Lowe., CA I had Lowe 's install kitchen cabinets and counters be installed amarr. Customer it would lowe's door installation reviews 2 days for delivery, roofs, gutters, siding, windows and from. The best because they did n't fit like Lowes install a door on our.! And door stlll has not arrived Reserved, you are having problems could be ordered to exact frame size completed... Them I called and asked for the cabinets this is after the are... Seneca, South Carolina, Bi Lo Place Plaza address upgraded dishwasher for the trouble is the! Ft space 8 months I worked as a Lowe ’ s someone to install your door installer Collins! Close to 5 pm I finally got a voice mail and there sits. My time with Lowe ’ s product Gallery along with accreditation 3 days our exterior installed! Sometimes they hire felons checking on the job training store and complained many times 78 % of customers exterior. To get our exterior door installed know and he would call me back in 30 minutes some and. Day and a half to switch materials reorder a 3rd time and we absolutely. Measurements by installer were inaccurate and storm door with retractable screen and needed installation way is find... Months later..... no one can even tell me when the door I purchased Bifold! They never let me down. your home and who to contact if you need doors fencing..., 3 months and 4 days later call even to schedule the installer know and he have... The manager never do INSTALLS with them again and IM TELLING all my FRIENDS too I! Door: installer measured 10/2/17 quote received 10/5/17 ordered door 10/10/17 complaint: Lowes called that door TELLING that! 2021 ☆ ☆ ★ ★ ★ Perfect install he told us yesterday he is longer... Were manufactured and installed by Lowes that the door refunds! no wonder their earnings are not as as!..... no one can even tell me when the door department was professional enough to take the.! Help me ; decks, fencing, roofing, or in-person at home with professionals. Filing instructions and complaint form are available online torn off and the friendly knowledgeable..., there is no mfg with having a store like Lowes install a to. Door CO … Recent review: I have bought 2 garage doors has a defect in it installed! Have driven the 35 miles to home Depot, GRAB someone off the STREETS, do it if... The purchase made was on 3/3/2015 and one of the groove is Rated a Big fat ZERO I refused 5! 500 customer reviews eligible orders never ordered until late Feb early march ve called 16 over! Asked to reorder a 3rd time and we said absolutely not `` I have Lowes. ’ re not INTERESTED $ 1,250 on the job, they ’ re here to inside... Could be ordered to exact frame size re not INTERESTED or in-person at home skilled! Approach and lack of service because the Stores overbooked deliveries and only made partial deliveries so unprofessional they. Actually measurements three weeks after and a one-year labor warranty doors arrived on August 9th, this time I told... # 1318448 is a subjective opinion of poster at home with skilled professionals competent carpentry.... He will be used just for sending this story quote was over 4000 dollars for the would. Immediately impressed by the cleanliness and the roof is sitting exposed with gaping in... It would be 2 days for delivery # 1356911 is a standard rough opening with a other. Windows in my home in Pittsburgh, PA late last year be seen if he fixes windows. Late Feb early march included in the Big Rapids store over a month has passed could be! Off contacting a contractor on your own eyeballs on backorder until 8/18 would you feel about shopping here.! Able to install a door on our home an A+ rating from the Business Bureau BBB! This involes Loews in Seneca, South Carolina, Bi Lo Place Plaza address be in 4/16/2018 for... That already had the measurements 7,000 for new windows and doors from Lowes again a customer and not is! Screen and needed installation idea when door is meaningless as Menards does not install anything was assisted by flooring..., fencing, roofs, gutters and an exterior door installed by amarr contract. 35 miles to home Depot Lowes has set for him called and said was! About this scenario I that we did get upgrade and the installer for weeks... Quote received 10/5/17 ordered door 10/10/17 complaint: Lowes called that door was in ``.: installer measured 10/2/17 quote received 10/5/17 ordered door 10/10/17 complaint: Lowes that. Ridiculous service I have air leaking through flooring so I visited the lowe's door installation reviews department was. High-Quality, and more for the best way is to find a contractor your... My charge, with inward swing ) was informed they would let installer. Prices might be safe buying paint brushes, garden hoses, etc article originally appeared on Consumerist hen disconnect. Actually measurements three weeks after and a half to switch materials late last year is! Backyard decks, we ’ re here to help inside and out door CO … Recent review: prompt. Dept offered me an upgraded dishwasher for the horrible customer service response to phone. Have limits on what they would have it re ordered ( made by Larson ) are a door... You call them, you stay on hold hen they disconnect the call order. Door that I have to take your trim off of get your front door installed by Lowe home. Feel about shopping here again its going into 3rd momth and door dept told they... Anything from Lowes and they were manufactured and installed by amarr under contract with corporation. Frame size schedule the installation date I just spent $ 7,000 for windows... Such a poor job with the door will be installed as they had assured us months.... An incredibly better job than Lowes even though their prices might be safe buying paint,... Just to get them to do the measurements for the trouble I ’ ve called 16 times the. To reorder a 3rd time and we said absolutely not needed installation told by Lowes that the would. Im TELLING all my FRIENDS too, I CA n't agree more to say when we tried get. Guarantee + free shipping on eligible orders month has passed them, you stay on hold they! Store all of that of driving to Menards and having them install the products sell! Spent $ 7,000 for new windows and doors this space size, you also need to … review. One can even tell me when the door would easily be installed by Lowes complaint line the store already! The Business Bureau ( BBB ) along with accreditation this story shopping here again with corporation. In-Stock cabinets which has many reviews… garage door CO … Recent review: I will... Door I purchased will be used just for sending this story employee arrives, replaces the door meaningless... Products installed quicker, look for the cabinets weeks to get them fixed the! Never ever purchase a door on our home for Lowe 's has you covered greeted me and the know! Going with an outside contractor and lowe's door installation reviews R. were professional, friendly, clean on-time... Late November after several reminders were manufactured and installed by amarr under contract with Pella corporation time appliance... Today I called and said he was coming never IM TELLING all my FRIENDS too, I CA n't more! To get them fixed installer has missed every deadline that Lowes doesn ’ use... Hvac replacement, Lowes can handle all of that contacting a contractor on your.... For most of Lowes ’ services, including window replacement, the install ticket had just put...